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Terms and Conditions

Effective Date: 17.01.25

Welcome to Built Websites (builtwebsites.co.uk). By accessing and using our website or services, you agree to comply with the following Terms and Conditions. If you do not agree, please refrain from using our services.


1. Definitions

  • “We,” “Us,” or “Our” refers to Built Websites, the service provider.
  • “You” or “Client” refers to any individual or business using our services.
  • “Services” refers to website design, development, and related services provided by Built Websites.

2. Services Offered

  • We specialize in website design, development, and associated services such as hosting, maintenance, and digital marketing.
  • Service details, including scope, timelines, and pricing, will be outlined in a formal agreement or proposal specific to each project.

3. Client Responsibilities

  • Provide accurate and complete information necessary for the delivery of services.
  • Supply any required content (e.g., text, images, logos) promptly to avoid delays.
  • Obtain and ensure permission to use any third-party materials provided for inclusion in the website.

4. Payment Terms

  • Payment terms and schedules will be outlined in the project agreement.
  • Deposits may be required before work commences. Remaining balances must be paid before the final delivery of the project.
  • Late payments may incur interest charges or result in project delays.

5. Ownership and Intellectual Property

  • Upon full payment, ownership of the completed website will transfer to the Client.
  • Built Websites retains the right to showcase the completed website in our portfolio unless otherwise agreed.
  • All custom code, graphics, and assets remain the intellectual property of Built Websites unless explicitly transferred to the Client.

6. Revisions and Changes

  • Revisions included in the project scope will be detailed in the project agreement.
  • Additional revisions or scope changes may incur additional fees and affect project timelines.

7. Cancellation and Refunds

  • Either party may cancel the agreement in writing before project completion.
  • Refund eligibility will depend on the stage of the project and work completed at the time of cancellation.
  • Any deposits paid are non-refundable.

8. Liability and Warranty

  • Built Websites will strive to deliver high-quality work but does not guarantee specific results, such as increased traffic or sales.
  • We are not liable for any damages, losses, or disruptions caused by the Client’s use of the website or third-party hosting services.
  • Support and maintenance beyond the initial delivery will require a separate agreement.

9. Third-Party Services

  • We may recommend or integrate third-party services (e.g., hosting, plugins). Use of these services is subject to their respective terms.
  • Built Websites is not responsible for third-party service disruptions or issues.

10. Confidentiality

  • Both parties agree to keep sensitive information shared during the project confidential.
  • We will not share or use your information outside the scope of the project without your consent.

11. Termination

  • We reserve the right to terminate services for non-payment, breach of terms, or unethical behavior.
  • In such cases, we may withhold access to the website until outstanding issues are resolved.

12. Governing Law

  • These terms are governed by the laws of England and Wales.
  • Any disputes will be resolved under the jurisdiction of English courts.

13. Changes to Terms

  • Built Websites reserves the right to update these terms at any time.
  • Significant changes will be communicated via email or website notification.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Built Websites
Website: www.builtwebsites.co.uk
Email: info@builtwebsites.co.uk
Phone: [Insert Phone Number]


Acceptance of Terms

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.